![]() “We’re seeing a lot of those placed through the dialer,” Kamat says. They’re using the dialer to call businesses that they normally go to anyway, such as local restaurants, bars, grocery stores, and ones they normally need in high-urgency situations, such as plumbers or other home services. This service powers Samsung Places, which launched in April 2017.Īrmed with five months of user data, Kamat says that people are leaving their Internet browsers and third-party apps in favor of using the dialer for local search. Kamat says that the idea is to provide more useful information and a better experience for people making phone calls via a Hiya “Business Profiles” service. The top categories that mobile users search for are restaurants, nightlife, food, and home services – all categories with significant local reach. ![]() ![]() “Without downloading or installing anything, the user can call a business in the same way they call their friends and family.” “When you buy a new Samsung device, the phone just does more than the iPhone or any other Android,” says Mayur Kamat, Hiya’s VP of product. From a local business perspective, the service from data tech company Hiya is changing the way consumers perform local search. A new local search service is coming out on the freshest Samsung device, including the Galaxy Note 8 announced today, and it’s in the phone dialer app.įrom a user perspective, it’s like a local search engine integrated directly into the Android phone dialer, shown as a third “Places” tab at the top of the dialer screen next to “Recents” and “Contacts”. ![]()
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